ANNUAL MAINTENANCE CONTRACT (AMC)

Your business has become highly dependent on computers and you dread the thought of your computer developing a problem at the wrong moment, when you need it the most. 

Why don’t you get an annual maintenance contract with us and relax?

We will :

  • Attend your faulty computer in the shortest possible time, usually within 24 hours
  • Repair/replace the defective components 
  • Do preventive maintenance of your computer every month
  • Optimize the settings so that they work efficiently
  • Check for virus, once every month
  • Make sure you can connect to your network flawlessly

We offer a wide range of Computer, Laptop, Notebook, Desktop, Server, CCTV, Door Access, Printer and Monitor Sales & Service in Malaysia. Our commitment to world class customer service has made us the most respected on-site computer repair and support provider in our service area. Most important we guarantee our work with the help of experienced support staff.

 

 

We are specialist in providing on site computer repair services and network support for all sized business, on site computer and network services that are convenient and reliable, Why hassle with disassembling your PC from your home and bring it to a repair shop every time when it has the problems ? When virus and spyware issues surface or other computer headaches arise.

Just Log the complaint for onsite PC service whether you want to improve your computer’s performance with an upgrade or install a wireless network or have any type of hardware or software problems.
 

WHAT’S INCLUDED IN AN ANNUAL MAINTENANCE CONTRACT (AMC)?

 ALL ROUTINE MAINTENANCE

  • We will perform preventative maintenance and optimization services every  months (up to 12 times per year). 
  • We will clean up your computer(s), removing any spyware, adware, malware, viruses, and general computer “clutter” that accumulates over time and slows down your system’s performance. 
  • Since dust accumulates inside your system (preventing critical components from cooling properly), we physically clean your system as well.
  • We will update all operating system and program files, and optimize your system for best possible performance.
  • We will back up your files and data per a pre-arranged backup protocol or verify that your backup systems are functioning properly.

FREE PHONE & ONLINE REMOTE SUPPORT 

Call us anytime you have a question, concern, or problem regarding your computer or its operation. Most times we can walk you through a process or answer your questions with a quick telephone conversation or by connecting remotely via the Internet. Often the right answer at the right time can save lots of problems.
 

WE OFFER FOUR (4) TYPES OF ANNUAL MAINTENANCE CONTRACT (AMC)

PREMIUM IT & SECURITY AMC

  • 12 Visits Per Year
  • 4 Extra Visits for CCTV
  • Unlimited Online Support
  • Phone & Email Support
  • 24 Hours Response Time

BASIC IT & SECURITY AMC

  • 6 Visits Per Year
  • 2 Extra Visits for CCTV
  • Unlimited Online Support
  • Phone & Email Support
  • 24 Hours Response Time

PREMIUM IT AMC

  • 12 Visits Per Year
  • Unlimited Online Support
  • Phone & Email Support
  • 24 Hours Response Time

BASIC IT AMC

  • 6 Visits Per Year
  • Unlimited Online Support
  • Phone & Email Support
  • 24 Hours Response Time

For a free, no obligation consultation